CASEFRIEND LAUNCHES CAISEY: THE FIRST NATIVE AI CASE MANAGEMENT SYSTEM FOR WORKERS' COMPENSATION DEFENSE FIRMS

Wednesday, November 19, 2025 | 243 | 0

MESA, Ariz. - November  13, 2025 - Casefriend, the leading digital automation platform for the legal industry, today announced the launch of Caisey, a built in AI tool that makes Casefriend the only AI-native case management system designed specifically for workers' compensation defense and lien resolution firms.

With this launch, Casefriend users gain access to a cutting-edge private AI assistant that automatically processes every document uploaded to the platform, instantly generating real-time summaries, insights, and workflow automation.

Key features of Caisey include: 

• Case Document Summaries: Caisey's summaries are automatically generated upon case intake. Whether using Automated Intake, Jet Intake, or Mail Intake, important documents are analyzed and summarized immediately upon upload.

• Case Questions Are Answered Instantly: Users can now prompt Caisey with relevant questions such as: "Has the injured worker been terminated?" "What med-legal reports are involved?" What used to take significant time to search for in documents is now answered instantly. 

• Purpose-Built for Work Comp Defense: Caisey is not a general chatbot, it is specifically trained on the terminology, forms, and workflows unique to workers' compensation defense.

• Privacy and Confidentially: Many "AI-enabled" tools require uploading sensitive documents to external systems, creating security risks and workflow inefficiencies. Caisey eliminates those risks by embedding AI directly into Casefriend's secure case management environment, ensuring data privacy, speed, and compliance from day one.

Every workers' compensation defense case involves demanding review of hundreds, sometimes thousands, of pages of medical records, employment files, billing statements, and more. Traditionally, that means hours of manual reading, sorting, and note-taking, and most software platforms that assist with this bolt on AI as an afterthought. Casefriend is different. Designed with AI at its core, it instantly analyzes every uploaded document and transforms it into a strategic, attorney-ready summary complete with page references, billing opportunities, and key case insights.

"Our goal has always been to empower workers' compensation and lien resolution firms to scale efficiently without increasing staff burden or overhead," said Christian Puzder, CEO of Casefriend. "With Caisey, we're delivering on that vision by bringing a true AI-native experience to the industry. Every feature of our platform is designed to help users - ranging from single practitioners to large established firms - handle more cases, onboard more clients, and grow profitably while maintaining the highest standards of security and performance."

Founded in 2018, Casefriend has consistently led the way in developing tools that create efficiency for workers' compensation firms. Its platform includes secure, cloud-based document storage; a high-volume litigation dashboard; integrated time tracking and invoicing; payment tracking and reconciliation; Jet Intake for fast, secure case intake; and now, Caisey - an intelligent, integrated AI assistant built for speed and accuracy.

For more information, please visit www.casefriend.com.

ABOUT CASEFRIEND

Casefriend is a leading provider of case management software built specifically for workers' compensation defense and lien resolution firms. The platform streamlines every stage of litigation, from intake to billing, by combining secure document management, workflow automation, and integrated AI. Headquartered in Mesa, Arizona, Casefriend is trusted by firms nationwide to increase efficiency, enhance compliance, and improve profitability across high-volume legal practices.

Contact: Jeanne Hoffa for Casefriend, jeanne@coastprgroup.com