AIG Introduces Enhanced Comp Claims Service

The AIG Companies on Wednesday introduced “The Direction Forward,” calling it an enhanced service approach that devotes high-touch, highly responsive customer service and exceptional technical expertise to workers’ compensation claims.AIG said “The Direction Forward” builds on its specialized workers’ compensation claims service model and allocates deeper technical and customer service-focused resources in service centers nationwide, including newly formed Complex Claims Teams dedicated to managing complex, high-severity workers’ compensation claims.&l...