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One Call to Change Referral Practices as Result of PT Settlement

By Elaine Goodman (medical/business Reporter)

Wednesday, December 27, 2017 | 1907 | 1 | 60 min read

One Call Care Management will make sweeping changes in how it runs its physical therapy business to settle a lawsuit filed by the nonprofit Independent Physical Therapists of California. The changes include modifications to One Call’s patient referral and authorization process; increased transparency regarding One Call’s quality scoring of physical therapists; and an enhanced electronic billing and payment system for physical therapists, according to a joint press release from One Call and IPTCA. One Call will implement the changes, which are specific to California, beginning in ...

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