Study Highlights Talent Shortage and Need for Advocacy Based Training

In Rising Medical Solutions’ seventh annual Workers’ Compensation Benchmarking Study researchers exploring claims operational issues from the perspective of  claims processors uncovered matters regarding the ongoing threat of a talent shortage. Rachel Fikes, chief experience officer and study program director at Rising Medical Solutions, said in a statement, “We’ve got a perfect storm threatening the workers’ compensation industry right now.” This perfect storm Fikes refers to is a mixture of the talent shortage and caseload increase that the claims i...