Kelso Says DOI Mismanaged for 10 Years

Acting Commissioner Clark Kelso told the Senate Insurance Committee that the Department of Insurance has lacked effective management for more than a decade, and that this directly affects the stability of California's workers' compensation industry. Kelso said that numerous arbitrary decisions were made, affecting millions of dollars, due to a lack of formal policies or guidelines. A loose management structure that required no accountability from managers or employees heightened the potential for abuse. Kelso said: 'I believe the department has not been effectively managed for at least a ...