PBO Ranks Majority of Carriers as Average Performers

In 2012, the last time the Texas Division of Workers’ Compensation released its performance-based oversight assessment of insurers, the division rated a slight majority of carriers as high performers. But this year, a majority of carriers rated as average, according to results of this year’s PBO released by the division on Monday. One thing that remained unchanged from the 2012 PBO results: Just one carrier out of more than 100 evaluated by the division rated as a poor performer. However, the identity of the worst-performing carrier changed this year, with FedEx Ground Packag...