Coalition Against Insurance Fraud Posts Survey on Ethical Use of Data

The Coalition Against Insurance Fraud posted a survey to gauge opinions about how insurance companies use data to identify and fight fraud. “More and more insurers are using data science — artificial intelligence, machine learning, algorithms, big data — to fight fraud,” the coalition said. “For example, they might scan social media postings, use voice recognition to determine if a caller’s voice fits the demographic profile of the policyholder, or use cellphone data to determine if a caller is where she says she is.” While this can be helpful to fig...