The Texas Division of Workers' Compensation recommended that state lawmakers amend the law to allow contested case hearings by video conference if all parties agree.
The division outlined its legislative recommendations in its biennial report published Friday. The agency's other recommendation is to remove outdated statutory references.
The Legislature in 2021 enacted a bill allowing remote benefit review conferences. Benefit review conferences are informal mediation and the first step in the process of resolving disputes over decisions carriers make on a claim.
The next step i...
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