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Paper Payment Settlement Is No Longer an Option

By Joe Paduda

Wednesday, June 29, 2022 | 0

By Joe Paduda (reprinted from ManagedCareMatters.com with permission)

Joe Paduda

Joe Paduda

When was the last time you wrote a check?

When was the last time you manually deposited a paycheck?

When was the last time you bought stamps?

The world is switching to electronic payments. They are wholly secure, incredibly cheap and super-efficient. Yet some work comp payers are still writing checks and mailing them to providers, while others that have begun the journey are still mailing thousands of checks and EOBs every week.

Given work comp’s top challenges — declining premiums, fewer dollars, fewer resources for administration, the ease of adopting e-payments — makes zero sense.

Paying providers is one of those “have-to-get-it-right” things that suck up resources and staff time. The challenges are many, and include:

  • Ensuring the provider’s banking info is exactly right.
  • Fraud prevention.
  • Postal challenges.
  • Tying the EOB to the payment.
  • Producing and delivering 1099s.
  • Answering provider questions about payments.

In group health and governmental programs, electronic payments are fast becoming mandatory.

Aetna, United Healthcare and other giant payers are mandating electronic payments for their providers. As work comp accounts for less than 1% of total U.S. health care payments, payers that don’t/can’t pay electronically will find their costs going up and provider relations suffering.

Join me and Bill Barbato in a recorded webinar on electronic payments and work comp. It’s free. In the discussion, we dive into:

  • How to evaluate the impact of e-payments on costs and margins.
  • What you should expect from your e-payment vendor.
  • How e-payments are implemented.
  • Why providers want e-payments.
  • How paying providers can generate revenue.

Change Healthcare, formerly Emdeon, is an industry leader in electronic payments.

What does this mean for you?

With declining premiums adding pressure to admin expenses, electronic payments are a must-do.


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