Violence a Top Concern for Retail Risk Managers

Workplace violence and staff turnover are cited by risk managers in the retail industry as among their biggest challenges to effectively managing their workers' compensation exposures, according to a recent study conducted by Specialty Risk Services. SRS, a third-party administrator for workers' comp and commercial liability claims, said in a press release that industry statistics suggest that almost half of all workplace violence occurs in the retail industry. In addition, retailers often experience staff turnover as high as 200 -- 300 percent. "Customized tools, approaches an...