Monday's announcement that global investment firm Kohlberg Kravis Roberts is buying Sedgwick Claims Management Services for $2.4 billion shows the claims-management industry has become an attractive portfolio addition to big player investors and managers, industry observers say.Such buyouts will fuel faster and more efficient claims services for Sedgwick customers and spur competitors to innovate to keep up, said industry analyst Joe Paduda.The buyout is an evolutionary upgrade for Sedgwick, said Paduda, principal of Health Strategy Associates. Sedgwick's existing investment group of H...
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