Instead of releasing another benchmarking report on the state of claims management in workers' compensation, Rising Medical Solutions will release a report later this year on ways to improve claims handling.
For the past two years, Rising has put out a report titled "Workers' Compensation Benchmarking Study," examining factors in claims management such as investment in staff training programs and use of technology such as predictive analytics and workflow automation. Last year's study found that:
About 36% of companies surveyed said they train new hires.
About 2...
Comments