Attorneys Identify Usability, Efficiency as Areas for Improving EAMS

Workers' compensation attorneys in California don't agree on precisely what changes the state should make to its computer-based case management system, but many agree that it needs to be more efficient and user-friendly. The Division of Workers' Compensation last week announced plans to make changes to the Electronic Adjudication Management System, or EAMS. Division officials said they want to begin a slow, calculated process to make long-haul improvements. And they want anyone who uses EAMS to tell them how to make it better. “First, EAMS has simply created more...