Survey: Comp Professionals Expect Telemedicine, Analytics Will Grow Over Next Decade

Roughly 70% of workers’ compensation professionals expect the use of telemedicine or automated practices such as predictive analytics to grow over the next five to 10 years, according to a recent survey of industry workers. The use of technology in workers’ comp increased during the height of the COVID-19 pandemic last year, and while the severity of the pandemic may be dwindling, digital and automated practices within the industry are likely to stick around, said officials from insurance technology company Mitchell, which drafted the survey. “Technology use in work com...