CNA has appointed former Chubb executive Joel Townsend as senior vice president of claims, the Chicago-based carrier said in a press release.
Townsend will oversee CNA's management liability, financial institutions and technology business units. He will report to David Perry, senior vice president of specialty claims.
Townsend previously was senior vice president and specialty claims manager for Chubb, where he managed high-severity and high-profile claims, development of home office and field claim handling, reporting and authority protocols, and coordination with business partners on s...
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