Claim Administrators Face Hurdles to PDMP Data Access

Although some say the care of injured workers could be improved if clinicians involved in claims administration had access to state-run prescription drug databases, only a handful of states allow the practice. And even among those five states — Michigan, North Dakota, Ohio, Utah and Washington — procedures for accessing the data differ and the process is not always easy. “We bumped into a lot of hiccups,” said Reema Hammoud, director of clinical pharmacy at Sedgwick, a third-party administrator of workers’ comp claims. Hammoud said the exception i...